Uncertainty is something that only comes with working in the restaurant industry. Both small businesses and large chains can find qualified candidates through ZipRecruiter. GigSmart helps you hire restaurant workers on demand, such as waiters, waiters, line cooks, and more. Find your next temporary employee at a restaurant by creating a free Get Workers account. Exhausting working hours, poor compensation and high stress are commonplace in the restaurant industry, resulting in high staff turnover rates.
While finding good employees in restaurants can be a challenge, retaining them is an even bigger task, as great talent often leads to better opportunities. Start thinking about the qualities you'll need each employee to have. Front desk staff, for example, may require different features compared to employees in the back. As tempting as it is to create a job and simply list the positions you want to fill, avoid doing so. Restaurant workers want to know specific details about the work they offer, including the compensation, benefits, bonuses and incentives offered, as well as work schedules and areas of responsibility.
Be transparent about what the job entails and include details about the work environment, shifts, and the benefits and compensation structure it offers. Restaurant job descriptions vary greatly depending on the type of restaurant and the employee's position. Listed below are some common job descriptions in restaurants to help you. Visit Betterteam for a full directory of job descriptions for positions in the hospitality and tourism industry. Start by posting on general job posting sites like Indeed.
These are great places to start because they have a lot of traffic and are free. Google for Jobs allows your post to appear in search results. This can greatly increase your job visibility. You can have Google pick it up by having someone format it properly on your website or by using a service (such as Betterteam) that automatically creates a work page with the right format for you. A great way to find and hire competent restaurant employees is to ask current employees for references. Create an employee referral program to motivate them to participate in the hiring process.
Basically, the program offers rewards for any referral that leads to hiring. Make sure your employees are clear that the restaurant workers they refer to must have the necessary skills, qualifications, experience, work ethic and attitude. Briefly describe the compensation structure and the benefits it offers. To keep viable candidates interested, be sure to explain the positive aspects of the job and why they should work for you. This may include a description of the work environment, the way you treat your employees and the values of your company.
At this stage of the hiring process, you'll have a good idea of which candidates are sufficiently qualified for each position, but you'll still want to make sure they fit into your team and are comfortable with the work environment. Invite the candidates on your list to an in-person interview, during which you'll show them your restaurant, describe the processes you're following from greeting guests to setting tables again, and presenting them to your staff. To save time, you can also combine the in-person interview with the test, especially for waiting positions and other jobs at home. Use both the interview and the test to get an idea of each candidate's personality type. Try to determine how well they will complement your current team. Once you have decided which candidates you would like to hire, call them to let them know that you are offering them the position.
Do it fairly quickly since the restaurant industry is known to be very competitive and candidates are likely to seek out several options while actively looking for work. After the phone call, send an email or letter with a formal job offer. Use our job offer letter template to craft an attractive and professional letter. While hiring highly experienced restaurant employees is a common starting point for most restaurants, hiring a restaurant employee who meets other requirements such as having a great personality and a strong work ethic but who lacks experience also has its advantage. It gives you the opportunity to be the first to train them exactly the way you need without having to try to change any established processes and behavior. The lack of compensation and benefits, lack of adequate training and long working hours are some of the main reasons why restaurant managers leave their jobs. One of the best places to find qualified candidates is to ask your current team.
Many restaurant workers have friends in the industry they can recommend you to. In fact, this process is not only good for hiring restaurant employees but it's also one of the best ways to reduce employee turnover.
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